Web resource:	http://www.scopus.com/inward/record.url?eid=2-s2.0-84863183535&partnerID=40&md5=b1e52b92542d61acdedd6ffb86dedb52
Type:	Journal Article
Title:	An online advisory system to empower victims of domestic violence
Other Titles:	Communications of the Association for Information Systems
Authors:	Li, M Xu, Y Smith, S Richards, D
Year:	2012
Citation:	No 1 Vol.: 30
Notes:	This feasibility study examines the use of intelligent, online advisory tools to address the informational needs of domestic-violence (DV) victims. We examine the practical and conceptual challenges faced when helping emotionally stressed DV victims to make crucial life decisions. Our focus is on the information needs involved in the early phase of the decision process, viewed in terms of both the transtheoretical model and empowerment theory. We review DV victim-support sites in Australia, the U.S., and the UK to highlight their best-practice design elements. We further illustrate these elements with a paper-based prototype of a DV victim Online Advisory System (OAS) that uses personalisation techniques to provide a sense of empowerment for the DV victim. Empowerment increases the DV victim's level of self-esteem, reduces their tendency towards self-blame, and reduces their level of anxiety. © 2012 by the Association for Information Systems. Cited By (since 1996):1Export Date: 22 July 2013Source: Scopus
URI:	https://anrows.intersearch.com.au/anrowsjspui/handle/1/13406
Physical description:	Pages 35-60
Appears in Collections:	Journal Articles

Items in ANROWS library are protected by copyright, with all rights reserved, unless otherwise indicated.