Type:	Journal Article
Title:	Cultural diversity and the mistreatment of older people in black and minority ethnic communities: some implications for service provision
Other Titles:	Journal of elder abuse & neglect
Authors:	Avan, Ghizala Macintosh, Sherry Bien Bowes, Alison
Keywords:	Older people;CALD (culturally and linguistically diverse);Service provision;Training;Cross-cultural;Community attitudes
Year:	2012
Publisher:	Haworth Press
Citation:	24 (3), 2012
Notes:	This journal article explores service provision to black and minority ethnic (BME) communities in the UK, focussing in particular on older people. It presents an evaluation by service providers of their services and their views on good practice within services. It also discusses the experience of mistreatment of older people in BME communities and the expectation in those communities for services to meet their needs. Researchers used qualitative interviews with 28 service providers and 58 members of a wide range of BME communities to ascertain their views. The authors are able to conclude from their study that gaps in service provision to older BME clients are recognised by service providers and that difficulties experienced by clients seeking support are based not on cultural elements but on situational factors, including the limitations of the minority voluntary sector which is often the first point of access for BME clients. In common with older clients from the mainstream culture, BME clients suffer mistreatment because of factors such as their dependency; social exclusion; lack of sensitivity from services and limits on services.
URI:	https://anrows.intersearch.com.au/anrowsjspui/handle/1/14095
ISSN:	0894-6566
Appears in Collections:	Journal Articles

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