Specialist financial counseling for women affected by domestic and family violence: Staff and client perspectives on an Australian initiative

Abstract

This article examines staff and client perspectives on an initiative providing co-located specialist Domestic and Family Violence (DFV) financial counseling in women's legal services. An exploratory mixed-method study in five service locations captured perspectives via a client survey (n = 42), online interviews with staff (n = 15), and a review of services’ progress reports. For staff and clients, integrating financial counseling into women's legal services contributed to a more comprehensive model of support which helped address the economic harms associated with violence. Findings highlight the benefits of service integration and co-location, which enabled staff to share knowledge and build capacity, and helped improve outcomes for women following violence.